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The Untapped ROI Opportunity for Procurement: Upskilling Clients to Get More Value from Agencies
Working Smarter With Agencies Unlocks Savings Summary Procurement teams excel at securing agency partnerships, but initial savings are...
4 min read


Delivering Value, Or Just Delivering Work? The Problem With Transactional Client Service
Do you spend more time fighting fires or building relationships? Why Are Clients So Hard to Win and Easy to Lose? Agency success hinges on strong client relationships. But just keeping clients happy and giving them what they say they want is missing the mark. Identifying, creating and communicating value from the moment a brief is agreed upon to after the work is delivered is at the core of lasting relationships, so when your team defaults to managing clients like a project,
2 min read
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